Terms and conditions
Definitions
‘Conditions’ means these terms and conditions and the special conditions.
‘Users’ means the users of the website collectively.
‘Personal information’ means details provided by you on registration.
‘Website’ means the website located at https://appliancedeals.shop
‘Cookies’ means small text files which our website places on your computer’s hard drive to store information about your shopping session and to identify your computer.
‘You’ means a user of the website.
‘Goods’ means the goods displayed for sale on the Website. It may also include any service that comes with the goods.
‘Made-To-Measure’ means Products altered or made to measurements provided by you.
‘Self-Assembly Products’ means furniture delivered flat packed for assembly by the customer.
‘Working Day(s)’ means any day other than a Saturday, Sunday or any day which is a public holiday.
‘We / us’ means CHARLOTTE ET NICOLAS.
‘You’, ‘your’ means the customer.
Use of the Website
Access
You are provided with access to this website in accordance with these Conditions and any orders placed by you must be placed strictly in accordance with these Conditions.
Registration
You warrant that:
The personal information which you are required to provide when you register as a customer is true, accurate, current and complete in all respects.
You will notify us immediately of any changes to the Personal Information by contacting us by email:
Contact@appliancedeals.shop
You agree not to impersonate any other person or entity or to use a false name or name that you are not authorised to use.
Indemnity
You agree fully to indemnify, defend and hold CHARLOTTE ET NICOLAS, and our officers, directors, employees, agents and suppliers harmless immediately on demand from and against all claims, liability, damages, losses, costs and expenses including reasonable legal fees arising out of any breach of the conditions by you or any other liabilities arising out of your use of this Website.
Our Rights
We reserve the right to:
Modify or withdraw temporarily or permanently this website or any part thereof without notice to you.
Change the Conditions from time to time and your continued use of the Website following such a change shall be deemed to be your acceptance of such change.
Third Party Links
To provide increased value to our Users, we may provide links to other websites or resources. You acknowledge that once you leave our website we are not responsible for the availability, privacy practices, or content of external websites.
Purchase of Products
Orders
We will take all reasonable care to keep the details of your order and payment secure. However, in the absence of negligence on our part we cannot be held liable for any loss if a third party obtains unauthorized access to any data you provide when accessing or ordering from the Website.
Contract Creation
The steps required to create the contract between you and us are:
You place the order for your products on the Website by pressing the confirm order button at the end of the checkout process.
We will send you an order acknowledgement email detailing the products ordered. This is not an order confirmation.
When the product is shipped we will send you a dispatch confirmation email. At that moment the contract between you and CHARLOTTE ET NICOLAS is completed.
Non-Acceptance of Orders
Non-acceptance of an order may occur due to:
• Product being unavailable
• Payment authorization failure
• Pricing or description error
• Eligibility criteria not met
Returns & Refunds
Cancellation
If you wish to cancel an order you may do so by contacting us at:
Contact@appliancedeals.shop
Cancellation requests should be made as soon as possible.
Non-Faulty Returns
Products may be returned within 30 days of receipt if they are unused, in original condition, and in original packaging.
Return shipping costs are the responsibility of the customer.
Refunds are processed once the returned item is inspected.
Damaged Items
If an item arrives damaged you must notify us within 48 hours of delivery so that we can arrange a replacement or refund.
Faulty Goods
If a product develops a fault within 30 days, we will offer a refund, exchange, or repair after verifying the issue.
Risk & Ownership
The risk of loss or damage to the Products passes to you upon delivery. Ownership of the Products transfers to you once full payment has been received.
Product Descriptions
We make every effort to ensure product descriptions and images are accurate. However, slight variations in color, design, or packaging may occur.
Prices & Payment
All prices displayed on the Website include applicable taxes where required but exclude shipping charges unless otherwise stated.
Payments may be made using major credit or debit cards.
Payment is processed at the time the order is placed.
Complaints Procedure
If you are not satisfied with your purchase, please contact our support team with the following information:
• Order number
• Product name
• Description of the issue
• Email address
• Phone number
Contact us at:
Email: Contact@appliancedeals.shop
Phone: +33 7479063198
Intellectual Property
All content on this website including text, graphics, logos and images is the property of CHARLOTTE ET NICOLAS and may not be reproduced without permission.
Limitation of Liability
The Website is provided on an “as is” basis. We do not guarantee uninterrupted access or that the website will be free from errors.
To the fullest extent permitted by law, CHARLOTTE ET NICOLAS shall not be liable for indirect or consequential damages arising from the use of this Website.
Governing Law
These Conditions shall be governed and interpreted according to the laws applicable to the jurisdiction in which the company operates.
Official Company Information
Company Name
CHARLOTTE ET NICOLAS
Address
34 Rue Kleber
24000 Périgueux
France
SIREN
899 177 695
VAT Number
FR54899177695
Phone
+33 7479063198
Contact@appliancedeals.shop